Customer Service

: Port Melbourne, VIC

Reporting to the VIC Branch Manager, this role will be responsible for a portfolio of customers and contributing to the growth of the Victorian business.

Our client supplies parts and equipment for commercial electronic fire alarms, and are now seeking an experienced Client Service Coordinator person with a sales background, to join their team.

If working in a medium, dynamic, and fast paced environment is for you, then this is the opportunity presenting itself!!!

The key responsibilities in this role include:

Receive and process all inbound sales enquiries.
Proactively assess the customers’ product needs.
Generate sales quotes promptly and accurately.
Timely management and follow up of customer enquiries and outstanding quotes.
Manage client relationships by providing responsive customer service and support.
Enter and maintain sales and customer information in the company job system.
Quoting and sales support to sales representatives as and when required.

The successful applicant must meet the following requirements;

Solid sales experience in Business to Business sales and strategic selling
Quick learner and strong attention to detail
Driven and self motivated with the ability to work unsupervised
An excellent telephone manner, good relationship skills, and a professional demeanor
Sound computer skills essential (Word & Excel)

A generous salary package including superannuation will be offered based on experience and credentials.

Position is available for immediate start.

Initial interviews will be held over Skype.