Inbound and Outbound Customer Service

: Dandenong, Vic
Inbound Call Centre Consultant

Do you have experience in a Customer service call centre and would love to work Monday-Friday?
Would you like to be able to earn commissions?
If this sounds like you read below!

Reporting directly to the Customer Relations Manager, this role is all about effective communication and being proactive. You will have a high level of trust and responsibility with great variety and scope in our customers in our customer relations centre.

This is a fantastic opportunity to make your mark in the industry with opportunity for career growth.

You must have demonstrated experience with:

Exceptional Customer service
Use of multiple systems
Problem solving
Appointment setting over the phone
Inbound or outbound Contact Centre or equivalent

To work in this role you must have the following:

Previous experience in Sales or customer service industry
Clear phone manner
Good verbal and written communication
Positive attitude and team player
Great work ethic
Positive and ‘can do’ attitude
Experience in inbound and outbound calls

Our amazing benefits.

Very competitive salary package, with a strong base salary, performance bonuses and superannuation
Outstanding career growth opportunities throughout the group
Extensive training
Access to dealership discounts including, New and Used vehicles, Servicing, Parts, Insurances and Finance
Job security with a strong and growing independent family owned business
Employee Assistance Program
And above all lots of support, opportunity and fun

Please attach a resume outlining your experience the key areas and the successful applicant will be required to undertake a National Police Check.