Service Advisor

: Ferntree Gully, Vic
service-advisor

* Work close to home in a fantastic working environment
* Be rewarded for hard work
* Work with a supportive management team
* Outstanding Remuneration package

This is a Full Time position, Monday to Friday.

Reporting to the Service Manager you will be responsible for:

Working within the dealership polices, guidelines and standards
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues.
Keep a close eye on the process though the service department to detailing
Preparing invoices and closing allocated repair
Be transparent and honest with the customer with estimated completion times and provide updates as required
Ensuring the customers’ expectations are exceeded throughout the experience

To be considered for this role, you will possess;

Exceptional customer service skills- your manta will be exceeding the customers’ expectations
Previous experience in a similar role
Strong communication skills- both written and verbal
Sound organisational skills and time management
Strong administration skills
Ability to multitask and prioritise

Please attach a resume outlining your experience the key areas and the successful applicant will be required to undertake a National Police Check.