The Sales & Administrative Assistant plays a dual role, combining relationship-building with administrative workflow management to support the growth and operational efficiency of the business..
Key Responsibilities:
- Develop and manage relationships with referrers, clients, and industry partners to generate new business.
- Handle inbound and outbound communications across phone, email, and internal systems to drive lead conversion and workflow efficiency.
- Coordinate job scheduling, site access, and information gathering with property owners, managers, and tenants.
- Track job progress and maintain up-to-date records in job management systems.
- Follow up on leads, quotes, and pending tasks to ensure timely job completion and client satisfaction.
- Identify process improvements and support reporting on job statuses and communication outcomes.
Skills & Experience:
- Proven experience in sales, client services, or admin coordination
- Strong communication and interpersonal skills
- Highly organised with attention to detail
- Comfortable using CRM and job tracking systems
- Ability to multitask and manage competing priorities