Join a growing team powering Australian businesses in their Sydney branch as customer-focused Branch Coordinator to support local operations.
This is a senior, dynamic, multi-faceted role where you’ll manage daily scheduling, customer service, and administrative functions—all vital to our growing NSW presence.
You will work with the local team, alongside having regular input with the Leadership team, providing you growth and informal mentoring opportunities.
What You’ll Be Doing:
- Coordinating day-to-day branch activities including equipment hire and service scheduling.
- Leading the scheduling and dispatch of our Field Service Technician to customer sites.
- Managing incoming customer enquiries via phone and in person.
- Overseeing equipment hire processes from start to finish – paperwork, system input, and coordination of deliveries/pick-ups.
- Supporting sales and operations through accurate admin and customer communication.
- Tracking key branch metrics and ensuring smooth operational workflow.
What We’re Looking For:
- Previous experience in coordination, scheduling, hire desk, or service administration roles.
- Excellent customer service and communication skills.
- Strong organisational abilities and attention to detail.
- Proficiency with systems (experience with hire or service-based software an advantage).
- Proactive, solutions-focused mindset and a willingness to learn about our products and services.
- Industry experience in equipment hire, construction, or trade support is a plus.
What We Offer:
- A full-time stable role with a growing national business.
- A positive, team-oriented workplace culture.
- Full training and ongoing support.
- Opportunity to grow with the business as our Sydney operations expand.
Join a team that values reliability, innovation, and doing things right the first time. If you’re organised, hands-on, and thrive in a role with variety – this is the opportunity for you