We’re seeking reliable, motivated individuals who are eager to learn and can commit to a full-time, on-site role (Monday to Friday) in a South Melbourne office.
You will be responsible for:
- Handling a high volume of inbound and outbound calls and emails with professionalism and empathy
- Delivering timely, accurate support across all communication platforms
- Managing complaints and finding effective resolutions independently
- Accurately processing customer information, payments and documentation
- Adapting quickly to new processes, technologies, and customer expectations in a fast-paced environment
- Keeping thorough and accurate records of customer interactions and updates
We’re looking for someone who:
- Communicates clearly and courteously
- Can lead conversations with confidence and empathy
- Has solid English literacy skills
- Is detail-oriented, punctual, and takes pride in their work
Ready to be part of a team that values growth, precision, and customer care?
Apply today.