This is a rare opportunity to join a successful and friendly team representing luxury prestige brandsin Doncaster.
We are looking for an experienced Receptionist / Host.
We require a well presented person who is, passionate about providing excellent customer service, represents our business and brand and can welcome our guests in a warm and friendly manner. It is essential that you have had experience and can log our guests accurately.
The successful candidate will be available to work approximately 25 hours per week from Monday and Wednesday from 8.30 – 5.00pm and Saturday from 8.30 – 5.00pm. There may be an opportunity from time to time to extend these hours as necessary
About the role
You would be required to
- Demonstrate a friendly and personalized customer experience to all of our customers.
- An engaged friendly phone manner and strong email communications.
- Provide refreshments to our guests with tea, coffee and water whilst maintaining the area.
- Manage a reception log and lead management system.
- Provide assistance in answer phone calls, directing inquiries to relevant departments, taking messages and emailing the relevant people.
- Have good general computer skills
- Be able to undertake general administrative duties and banking – experience is essential
- Assist the team when required to provide a modern luxury experience to our guests
- Undertake other duties or training as required
About you
- Be well presented at all times
- Driven to provide a genuine, luxury customer experience at all times
- Be able to be work in a team environment
- Have attention to the details and be well organized
- Be able to log incoming guests in a traffic log
- Strong communication and computer skills
- Be able to solve problems and be clear minded
Previous experience in a reception and hosting role is essential.
If you believe that you are the ideal candidate, please forward your application using the link below.