As a Support Specialist, you’ll be customers’ superhero, guiding them through their tech journey and leaving a trail of smiles in your wake.
What You’ll Do:
- Be the go-to problem solver for users, providing top-notch support.
- Unravelling any snags or glitches.
- Collaborate closely with technicians to escalate complex issues and ensure seamless resolutions.
- Craft user guides and FAQs that are as clear as crystal.
What We’re Seeking:
- A tech-loving person with an infectious enthusiasm for helping others succeed.
- Industry experience in hospitality is a real plus.
- A master communicator who can turn tech jargon into customer-friendly conversations.
- A multitasking dynamo who can switch between the art of support and the science of troubleshooting.
- An organised and patient problem-solver, never daunted by a challenge and always ready to learn.
Perks & Benefits:
- A dynamic hybrid work week, working three days a week in our exciting office environment. giving you the chance to thrive both in the office and from the comfort of your abode.
- A company that values your passion, and commitment, and offers opportunities to grow and develop.
- An opportunity to be at the forefront of tech innovation and make a real impact.
Ready to start your journey as a Support Specialis? Send us your resume and a cover letter that reflects your passion for customer success and technology.
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