The Receptionist is part of the Administration team and works to provide professional and confidential administration services to support effective service delivery and day-to-day functioning.
The Receptionist will act as the primary point of contact for clients, visitors and stakeholders and will be responsible for ensuring a consistently high standard of client service, professionalism, and confidentiality at all times.
Key Responsibilities & Activities
Reception
- Answer and direct telephone calls promptly and courteously
- Meet and greet clients and visitors in a professional manner
- Book, manage and confirm appointments using practice systems
- Manage calendars for team members and Directors
- Preparing electronic client files for completion by Accountants
- Process payments, receipting and petty cash
Selection Criteria
- Experience in a reception or administrative role
- Experience in a professional services firm
- Strong computer skills
- Proficiency in all Microsoft applications
- Experience using XERO, FYI and Fuse Docs would be desirable but not essential
- Professional, courteous, and confidential
- Excellent verbal and communication skills
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