Queensland

Strong knowledge of garage doors, openers and associated hardware. Solid understanding of construction principles and manufacturing processes.

Familiarity with Intercom, Confluence, Jira, Zendesk, or similar tools. Exposure to product feedback loops, QA processes, or feature testing.

Proven experience leading a call centre or contact centre operation. Demonstrated experience managing offshore teams or third‑party providers

experience with SaaS, Intercom, Zendesk or similar tools beneficial but not essetial

A tech-loving person with an infectious enthusiasm for helping others succeed. A master communicator who can turn tech jargon into customer-friendly conversations.

A GRADE LICENCE OR BOTH OF THESE – CLASS 1 – LOCATE & RECTIFY SERVICE APPLIANCES AND CLASS 2 – RECONNECT & DISCONNNECT

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