Queensland

3+ years of industry experience in transport or logistics, with strong familiarity with Transport Management Systems (TMS) (Preferred).

Familiarity with Intercom, Confluence, Jira, Zendesk, or similar tools. Exposure to product feedback loops, QA processes, or feature testing.

Recruitment experience in a blue-collar environment. Working knowledge of transport systems and technology (Hub Putty and DX connect Mobile App)

Proven experience leading a call centre or contact centre operation. Demonstrated experience managing offshore teams or third‑party providers

experience with SaaS, Intercom, Zendesk or similar tools beneficial but not essetial

Comfortable speaking on camera. Clear communication and energetic presentation style. Access to a smartphone or camera with good video quality.