As a Customer Service Advisor, you will own our customer’s experience, from the appointment through to completion & collection of their vehicle.
From greeting vehicle owners on the drive way through to explaining the repair process, Service Advisors are true professionals who enjoy helping others.
Advisor responsibilities include but not limited to:
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer.
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently.
- Verifying that the final invoice reconciles with the work performed on the repair order
- Ensure compliance with group and stakeholder policies
The ideal candidate will have the following attributes
- Self motivated
- Well organised
- Able to work in a team environment
- Have excellent customer service and communication skills
- Be willing to learn
- Neat and tidy appearance
- A friendly attitude
- A current driver’s licence is required
- Dealership experience
If you are a passionate customer focused person and keen to join a company that recognises people who add value to the business, you are encouraged to apply by forwarding a cover letter and resume
If this sounds like the role for you to drive your career to great heights with a fantastic organisation, APPLY NOW!! We are interviewing candidates for an immediate start!
Why Register With Superior People Recruitment
With over 20 years of recruitment experience in Australia, we understand employer expectations and help candidates position themselves for success.
- Melbourne-based recruitment specialists
- Confidential handling of resumes
- Access to hidden job opportunities
- Australia-wide placement support
- Ethical and professional recruitment practices
Careers & Resume FAQs
Is it free to submit my resume?
Yes. Recruitment services are free for candidates.
Will my resume be kept confidential?
Yes. All resumes are handled confidentially and only shared with employers with candidate consent.
Do I need to apply for a specific job?
No. You can submit your resume to be considered for current and future roles.
Do you place candidates outside Melbourne?
Yes. We place candidates Australia-wide, including regional and interstate roles